Terms of Service

Last updated: 2026-05-06

Atlerts is a product of Bridgelines Inc., a Delaware corporation. On this page, “Atlerts” and “the Service” mean the software, and “we”, “us” and “our” mean Bridgelines Inc. — the company that provides it and the party to any agreement with your school.

1. The service

Atlerts (“the Service”) is a software platform provided by Bridgelines Inc. that helps schools, parents, athletes, and athletic-training staff document pre-participation health information, log injuries, schedule appointments, manage rehabilitation plans, and track concussion return-to-play protocols.

2. Eligibility and accounts

Parent and guardian accounts are limited to adults who are legally responsible for an athlete. Athlete accounts may be issued by a parent for athletes age 13 and older, or directly by the school for high-school and college athletes. School staff accounts are provisioned by school administrators (admins, athletic trainers, coaches). You must provide accurate registration information and keep it current.

3. School relationship

When you use the Service through a school, that school is the controller of educational records about its students. We act as the school's service provider. Your records belong to the school for FERPA purposes; we hold them on the school's behalf and act on the school's instructions.

4. Acceptable use

You agree not to:

• Access records you are not authorized to see;
• Use the Service to harass, intimidate, or discriminate against any individual;
• Attempt to circumvent security controls, role checks, or audit logging;
• Upload malware or content that violates a third party's rights;
• Scrape, copy, or redistribute records belonging to other users.

5. Health information

The Service stores sensitive health information about minors and adult athletes. It is not a substitute for emergency medical care. In a medical emergency, call 911 (or your local emergency number). Athletic trainers and other healthcare providers using the Service remain responsible for professional standards of care.

6. Termination

Schools may revoke staff access at any time. Parents and athletes may delete their account by contacting their school administrator; the school may retain records as required by law (FERPA, state athletic association rules, statute of limitations on injury claims).

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE FROM ALL ATTACKS. SCHOOLS REMAIN RESPONSIBLE FOR THEIR LEGAL OBLIGATIONS UNDER FERPA, HIPAA (WHERE APPLICABLE), AND APPLICABLE STATE LAW.

8. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to your use of the Service shall not exceed the fees paid by your school for the Service in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages.

9. Governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in New Castle County, Delaware.

10. Changes

We may update these terms. Material changes will be notified by email and posted to this page with a new “Last updated” date. Continued use after the effective date constitutes acceptance.

11. Contact

Questions: atlerts@gmail.com